Measure your dog from nose to the base of the tail while stretched out. Small suits dogs up to 60 cm, Medium 60 to 90 cm, Large 90 to 110 cm and XL 110 to 140 cm. Between sizes, size up.
Measure your dog from nose to the base of the tail while stretched out. Small suits dogs up to 60 cm, Medium 60 to 90 cm, Large 90 to 110 cm and XL 110 to 140 cm. Between sizes, size up.
Match the crate: Small fits a 24" standard wire crate, Medium 30", Large 36", XL 42" and XXL 48". A mat up to 5 cm longer squeezes in.
Match the crate: Small fits a 24" standard wire crate, Medium 30", Large 36", XL 42" and XXL 48". A mat up to 5 cm longer squeezes in.
Unopened items can be returned within 30 days. Once a bed has been opened and used it can't be exchanged, so check the size guide or chat with us first.
Unopened items can be returned within 30 days. Once a bed has been opened and used it can't be exchanged, so check the size guide or chat with us first.
Yes. The bed arrives as a vacuum-sealed roll inside a poly bag. You can unroll the sealed roll next to your dog to check the size, then roll it back up and put it back in the bag. As long as the seal isn't cut or punctured, it's still eligible for a return or exchange within 30 days. Bundles must be returned in full.
Yes. The bed arrives as a vacuum-sealed roll inside a poly bag. You can unroll the sealed roll next to your dog to check the size, then roll it back up and put it back in the bag. As long as the seal isn't cut or punctured, it's still eligible for a return or exchange within 30 days. Bundles must be returned in full.
Most dog beds suit one season. The Kangaroo Bed has an inner pocket for the Summer Self Cooling Mat on hot days, and a Winter Cover with a self-heating layer that reflects your dog's body heat back to them on cold nights. The orthopaedic memory foam base supports their joints all year round.
Most dog beds suit one season. The Kangaroo Bed has an inner pocket for the Summer Self Cooling Mat on hot days, and a Winter Cover with a self-heating layer that reflects your dog's body heat back to them on cold nights. The orthopaedic memory foam base supports their joints all year round.
CertiPUR-US® certified memory foam over an orthopaedic base, a waterproof inner liner, an OEKO-TEX® Standard 100 cover, a skid-resistant base and YKK zips.
CertiPUR-US® certified memory foam over an orthopaedic base, a waterproof inner liner, an OEKO-TEX® Standard 100 cover, a skid-resistant base and YKK zips.
The inner liner is waterproof and protects the foam. The outer cover is not waterproof, which keeps it free of chemical coatings.
The inner liner is waterproof and protects the foam. The outer cover is not waterproof, which keeps it free of chemical coatings.
Unzip the cover (it takes under a minute) and machine wash it on a gentle cycle at medium temperature with a mild detergent. No dryer: hang it in the shade to dry. Wipe the waterproof liner clean with a damp cloth.
Unzip the cover (it takes under a minute) and machine wash it on a gentle cycle at medium temperature with a mild detergent. No dryer: hang it in the shade to dry. Wipe the waterproof liner clean with a damp cloth.
Wipe it with a damp cloth. Do not machine wash it. Stop using the mat if it is ever damaged or leaking.
Wipe it with a damp cloth. Do not machine wash it. Stop using the mat if it is ever damaged or leaking.
The cover fabric was tested with real dogs for durability, but no dog bed is chew-proof, so we can't guarantee against chewing. For diggers and heavy scratchers, the RipStop Defender Cover is the tougher choice.
The cover fabric was tested with real dogs for durability, but no dog bed is chew-proof, so we can't guarantee against chewing. For diggers and heavy scratchers, the RipStop Defender Cover is the tougher choice.
Yes. With a spare, your dog can use one cover while the other is in the wash. Shop dog bed covers.
Yes. With a spare, your dog can use one cover while the other is in the wash. Shop dog bed covers.
Most crate mats are thin pads. The Kangaroo Crate Mat brings memory foam and orthopaedic support into the crate, with a tough RipStop™ cover and straps that hold it in place, so the crate becomes somewhere your dog wants to be.
Most crate mats are thin pads. The Kangaroo Crate Mat brings memory foam and orthopaedic support into the crate, with a tough RipStop™ cover and straps that hold it in place, so the crate becomes somewhere your dog wants to be.
A RipStop™ and soft microfibre outer cover, a waterproof liner around the foam, gel-infused memory foam over orthopaedic foam, woven fabric hooks with velcro straps, and YKK zips.
A RipStop™ and soft microfibre outer cover, a waterproof liner around the foam, gel-infused memory foam over orthopaedic foam, woven fabric hooks with velcro straps, and YKK zips.
Remove the straps and unzip the cover. Machine wash it on a gentle cycle at medium temperature with little or no spin and a mild detergent, or simply hose it down. No dryer: hang it in the shade to dry.
Remove the straps and unzip the cover. Machine wash it on a gentle cycle at medium temperature with little or no spin and a mild detergent, or simply hose it down. No dryer: hang it in the shade to dry.
The RipStop™ cover is water-resistant, and a waterproof liner protects the foam. If there's a spill, take the cover off and wipe the liner dry straight away, as liquid left for a long time can soak through to the foam.
The RipStop™ cover is water-resistant, and a waterproof liner protects the foam. If there's a spill, take the cover off and wipe the liner dry straight away, as liquid left for a long time can soak through to the foam.
RipStop™ is woven so small tears don't spread, which makes it tougher than most crate mat fabrics. No fabric is chew-proof, though, so we can't guarantee against chewing.
RipStop™ is woven so small tears don't spread, which makes it tougher than most crate mat fabrics. No fabric is chew-proof, though, so we can't guarantee against chewing.
Yes. With a spare, your dog can use one cover while the other is in the wash. Shop crate mat covers.
Yes. With a spare, your dog can use one cover while the other is in the wash. Shop crate mat covers.
When your order leaves our Melbourne warehouse, we email you a tracking ID. Click it to see the latest status on the Australia Post website. Can't find it? Check your junk folder or email support@kangaroobed.com.
When your order leaves our Melbourne warehouse, we email you a tracking ID. Click it to see the latest status on the Australia Post website. Can't find it? Check your junk folder or email support@kangaroobed.com.
Some orders ship in more than one parcel, each with its own tracking ID, so check your inbox and junk folder for a second email. The Australia Post tracking page lets you switch between parcels. Still missing something? Email support@kangaroobed.com.
Some orders ship in more than one parcel, each with its own tracking ID, so check your inbox and junk folder for a second email. The Australia Post tracking page lets you switch between parcels. Still missing something? Email support@kangaroobed.com.
Email support@kangaroobed.com within 5 days of delivery with your order number, best contact details, a description of the fault and a photo. We'll send you a return label. See our returns policy for details.
Email support@kangaroobed.com within 5 days of delivery with your order number, best contact details, a description of the fault and a photo. We'll send you a return label. See our returns policy for details.
The original shipping cost isn't refundable. If an item arrives faulty, damaged or incorrect, we cover the return postage.
The original shipping cost isn't refundable. If an item arrives faulty, damaged or incorrect, we cover the return postage.
Orders are packed quickly, so we can't always make changes. Email support@kangaroobed.com as soon as possible and we'll do our best. An extra charge may apply.
Orders are packed quickly, so we can't always make changes. Email support@kangaroobed.com as soon as possible and we'll do our best. An extra charge may apply.
Yes, Australia-wide on orders over $150. Orders ship daily from our Melbourne warehouse.
Yes, Australia-wide on orders over $150. Orders ship daily from our Melbourne warehouse.
You can return unopened items in their original box within 30 days. Refunds are processed 7 to 10 business days after the return is approved. refer return policy for more details
You can return unopened items in their original box within 30 days. Refunds are processed 7 to 10 business days after the return is approved. refer return policy for more details
Contact us before sending anything back so we can add a note to the order. The original value is then credited to a gift voucher for a future order. Without that note, the refund may go to the original payment method.
Contact us before sending anything back so we can add a note to the order. The original value is then credited to a gift voucher for a future order. Without that note, the refund may go to the original payment method.
Once your return is approved, the refund goes back to your original payment method within 7 to 10 business days, depending on your bank.
Once your return is approved, the refund goes back to your original payment method within 7 to 10 business days, depending on your bank.
If the foam loses more than 10% of its original shape within 10 years, email support@kangaroobed.com with your order number and a photo of the foam with the cover off. Our team will take it from there.
If the foam loses more than 10% of its original shape within 10 years, email support@kangaroobed.com with your order number and a photo of the foam with the cover off. Our team will take it from there.
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