WELCOME TO KANGAROO BED FAMILY

Everything you need for the first week

Setup, care and answers, all in one place.

Dog Bed : Sizing and Fit

Worth 2 mins before your unpack

Measure your dog, stretched out flat

Nose to base of tail while they're lying fully extended, not curled. Choose the size that fits them flat. When you're between two sizes, size up, nobody has ever told us having generous dog bed is a problem.

Think dog-first, then space

It's worth finding a spot that suits your dog, rather than choosing a bed size based on the gap you happen to have. We know floor space is sometimes tight, but your dog's bed should be spacious enough for them to stretch out fully and sleep comfortably, that's what actually matters for a good night's sleep. If a favourite corner is snug, it's usually easier to shift a little furniture than to size the bed down.

Bed sizes at a glance

Small, Medium, Large and XL. Full internal and external measurements are on the sizing chart.

Not sure? Ask us

Message us your dog's breed, weight and whether they sleep curled or stretched out, plus the space you have. We size dogs every day and we'll tell you straight.

Crate Mat : Sizing and Fit

Worth 2 mins before your unpack

Measure inside the crate, not outside

This is the number that matters. Crate makers quote external dimensions, and the usable internal floor is smaller once you account for the frame. Measure the actual internal floor length and width and match that to the mat. Refer Crate Mat sizing chart

This way you are sure that that you have purchased the correct size of the mat.

What if the mat is slightly longer?

Up to 5cm longer than the internal length is fine. It squeezes in and sits snugly, which many owners prefer.

Flat or pillow edge, how do I know which I have?

Pillow edge has a raised bolster along one long side for a chin rest. Flat is uniform across the whole surface. Covers must match the style of the mat.

Not sure? Ask us

Send us the internal measurements of your crate, or the make and model, and we'll tell you which mat fits.

How to change to winter cover?

How to remove cover for washing?

How to insert Summer Self Cooling Mat?

Frequently asked questions

How long does it take to gain complete shape after opening the bed?

As you can see we managed to fit such a big bed into smallest possible packaging is due to Vacuum packaging hence it can take some time to expand and take its original shape.

We request to allow up to 72 hrs for the bed to take its complete shape.

Can my dog use the bed while its expanding?

Totally, Your dog can use the bed while it's expanding and taking its shape. it won't interfere in the expansion process.

For other queries, please refer our FAQ page

Can I change the size after ordering?

Yes, while the packaging is still sealed. We offer 30-day returns/exchange on items that are unopened, unused and in the original box.

Beds and crate mats arrive vacuum compressed. Once the seal is opened the foam expands to full size and can't be compressed back down, so it won't fit in the box it arrived in. If you have any doubt about the size, message us before you open the packaging.

Something arrived damaged

Email support@kangaroobed.com within 5 days of receipt with a photo. We cover return postage on faulty items and organise shipment of the correct items immediately.

Need further help?

Reach out to our friendly staff and they will help you with your queries